Questions people ask before they connect a folder

Save the new version over the old one with the same name. After FolderBloom’s next update, your website offers the new version and the existing link opens it — usually within seconds, and otherwise within about 35 minutes, when the regular check runs. Renaming a file, or moving it to another folder inside the published one, keeps its link too.

Your original files stay untouched in your Dropbox or OneDrive. FolderBloom can view them but never changes or deletes them. Documents are sent to visitors straight from your storage when they download. FolderBloom keeps file names and sizes so it can list them quickly, and for photo galleries it stores smaller, web-ready copies so pages load fast; the originals stay in your storage.

One website. www.example.com and example.com count as the same website. On it you can show as many folders as you like, in as many designs as you like. Another domain, or a different subdomain such as shop.example.com, needs its own plan.

Yes, if you can add a bit of HTML to a page — WordPress, Squarespace, Wix, Webflow and most website builders allow this. You copy one line of website code from FolderBloom and paste it where the files should appear. For WordPress there’s also a plugin with a simple shortcode.

Not at the moment — FolderBloom works with Dropbox and OneDrive, including their free plans. If your files live in Google Drive, a free Dropbox or OneDrive folder used just for your website files works well.

A password-protected folder shows as locked on your website; anyone who has the password can open it. A private client folder doesn’t show on your website at all — only the people you invite can see it, by signing in with a link FolderBloom emails them, so there’s no password to pass around. Use passwords for shared material (say, a members’ folder) and client folders when each client should see only their own files.

Choose a password for a folder when you publish it, or later under Access. Visitors see the folder as locked and must enter the password before any names, previews or downloads inside it appear. Folders inside it are protected too. Changing the password signs everyone out of that folder.

Yes. Make a folder a client folder and invite clients by email. They sign in with a one-time link and see only the folders you shared with them — as a file list or a photo gallery with “Download all” (full-size originals on Gallery Plus and Pro). Client folders never appear on your public website, and a copied file link doesn’t work for anyone who isn’t signed in with access. You can brand the portal and its emails with your logo, colors and a welcome message, and give it your own address such as files.yourbusiness.com.

Yes. An admin can set a starting folder for each connected Dropbox or OneDrive. The folder picker opens there, and editors and viewers can only browse and publish inside it — nothing else in the account is shown to them.

Yes, if you're an admin of the site. In Access, click the eye next to the password to show it, or the pencil to change it. A folder's password also applies everywhere that folder appears on your site.

No. FolderBloom is for public documents — blank forms, instructions, price lists — and doesn’t sign HIPAA business associate agreements. Don’t put patient records, test results or other protected health information in any folder you connect, including password-protected and private client folders. To share records with a patient, use a HIPAA-compliant patient portal.

The easiest way: copy the short code from Site & license, paste it into any page of your website (or your website builder’s header-code box), publish the page, then click Check my website. FolderBloom finds the code on the page and you can remove it afterwards. You can also upload a small verification file or add a DNS record instead.

Yes, with a collection. In the dashboard, open Collections, pick files from any of your published folders, put them in the order you want, and show them on your website as a list or cards. Nothing is moved or copied in Dropbox or OneDrive. Each file keeps its own settings, so a file in a password-protected or client folder is never shown publicly, and visitors see file names only — never your folder names.

Yes. Make a single-file button and choose “Always the latest file in a folder”. Save each new edition as its own file (October Newsletter.pdf next to September’s) and the button and its permanent link open the newest one automatically. You can limit it to files with a word in the name, or a file type, and see which file it opens right now.

Yes. “View” opens PDFs, images, Word, Excel and text files right in the browser, on computers and phones. Folder passwords still apply, you choose whether a download button is offered, and your Dropbox or OneDrive links are never shown. PowerPoint and other formats offer a download instead.

Yes, on every plan. Keep the menu in a spreadsheet (download our template: Category, Item, Price, Description, plus optional Tags and Available), one sheet per menu. FolderBloom lays it out as a menu on your website and updates it when you edit the file. Only have the menu as a PDF or a photo? The menu converter in your dashboard reads it into the spreadsheet for you to check and download. You also get a simple menu page with your logo and business name — handy for Google Business Profile and QR codes — and the menu details are written so search engines can read them.

Yes, on every plan. Pick a .csv or Excel file (and which sheet), choose which columns appear (hidden columns are never sent to visitors), align each column left, center or right, and show web addresses as buttons with your own text, such as “Visit website”. Visitors can sort any column and search the rows, and when you edit the file in Dropbox or OneDrive the table updates after the next sync. If you replace the file with a new one under a different name, choose “Always the newest spreadsheet in this folder” — or, if it’s the only spreadsheet in the folder, FolderBloom uses it automatically. Tables show up to 5,000 rows and 60 columns from files up to 10 MB.

Yes, on every plan that includes spreadsheet tables. Write the recipe in a spreadsheet — Title, Servings, Prep and Cook time, Ingredient and Step rows (download our template) — and FolderBloom lays it out with numbered steps and ingredients visitors can tick off. Visitors can change the servings and the ingredient amounts adjust. Save photos named 1.jpg, 2.jpg… beside the spreadsheet to show a picture under each step, and add a YouTube or Vimeo link to show a how-to video. Search engines receive it as a recipe.

Yes, with a gallery package. Put the logos in a folder and choose the Logo carousel layout: they scroll by in a smooth, endless strip that pauses on hover, optionally in gray until a visitor points at one. To make logos clickable, add a links.txt file listing each logo’s web address. SVG logos are turned into sharp, see-through web images automatically.

Yes, with a gallery package. The Single image layout shows one photo with an optional caption and an entrance effect — fade, zoom, slide or blur to sharp — as visitors scroll to it. Visitors can click it to see it full screen. Replace the file in your storage and the page shows the new photo. It can show one chosen photo, or always the newest photo in the folder — handy when you swap in a new one each season.

Yes, on every plan. In file lists and cards, MP3, WAV, M4A and similar files get a Play button beside Download, so visitors can listen on the page — handy for sermons, podcasts, demos and samples. Listening isn’t counted as a download.

Usually not. When FolderBloom makes the web copies of a gallery picture, it trims leftover canvas — see-through space, a thin frame line around the artboard, or a big empty margin on one side — so flyers exported from design apps fill their space neatly. Ordinary photos are left alone, and your original file is never changed.

In a photo gallery, open Before & after, click Add a pair, then choose the before photo and the after photo. FolderBloom can also suggest pairs from file names like “kitchen-before.jpg”. Visitors drag a slider to compare. Included with every gallery package.

If you switch on update alerts for a folder, visitors can ask to be emailed when new files are added to its public part. They confirm by email, get at most one email a day (or week), and can unsubscribe with one click. Private and password-protected files are never mentioned.

It’s simply the piece of your website that shows a folder — the file list, gallery or menu. In your dashboard, “Show a folder on my website” walks you through choosing the folder and the look with a live preview, then gives you the website code to paste.

View-only. FolderBloom can read the folders you choose to publish and can’t change or delete anything in your Dropbox or OneDrive. (The exact permissions are listed in the documentation.)

Its link stops working and shows a clear “no longer available” page — it never opens a different file. If you delete a file and upload something similar, your dashboard asks whether the old link should open the new file.

Every package is billed once a year in advance and renews automatically until you cancel. The price shown is the full yearly total; the monthly figure is only for comparison. We email a reminder about 30 days before each renewal with the amount and how to cancel.

If a renewal payment fails, your website keeps showing your files for a 14-day grace period while you update your card. After that, or once a canceled plan reaches the end of its paid year, the spot on your website shows a small “temporarily unavailable” message — never your files.

Yes. Your first purchase for a website is covered by a 14-day money-back guarantee, including a gallery package bought at the same time. Yearly renewals can be refunded within 7 days of the renewal charge, and a gallery package added later has its own 14-day window based on the amount actually charged. Email [email protected]. Outside these windows we don’t refund unused time, except as described in our Refund Policy.

Open the website’s Billing page and choose Cancel renewal — no call or reason needed. You won’t be charged again, and your files keep showing until the end of the year you paid for. Canceling stops future renewals; it isn’t a refund.

Yes. Each website can list one staging address (for example https://staging.example.com), and your own computer (localhost) always works for previews. These don’t need an extra plan, but only one staging address is allowed.

FolderBloom counts how often each file is downloaded, and may note which website the visitor came from. Those records don’t include visitor IP addresses, and FolderBloom doesn’t add advertising or tracking cookies to your site. Like any web service, our servers and delivery providers keep short security logs that can include IP addresses — see our Privacy Policy.